Since 1966, our Peetniks have journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Our goal has been to offer the best coffees in the world, without compromise. Collectively, we foster a culture based on authenticity that inspires people to unleash their unique, personal passions and expertise toward achieving our vision and mission. Our Café Peetniks are passionate about our customers, our coffee and our culture. It takes talent and dedication from hundreds of Peetniks to make a single cup of Peet's coffee. Join us!
The Café Shift Lead is an essential part of a unique partnership, with Capital One Financial Services where our full Peet’s experience will be offered within a Capital One retail location. S/he will work in partnership with both the Peet’s and Capital One Staff within specified locations.
The Cafe Shift Lead is a store team member reporting to the Café Manager and performing to Peet’s Mission by executing the Serve and Manage tenets of the Retail Operating Philosophy (ROP). The Café Shift Lead is responsible for service excellence and store operations, with a primary focus on the Manage tenet of the ROP. The Shift Lead is responsible for inventory control, promotion execution and visual merchandising, store opening, closing and daily operations, equipment maintenance as well as directing store teams to complete tasks and provide superior customer service. The Café Shift lead is also responsible for building sales and ongoing relationships with the Capital One team, working in partnership with Capital One management and support team within the shared space.
* This job description captures the position’s essential responsibilities. It is not intended to record all duties and expectations of the position as may be communicated and assigned by the Store Manager , as necessary.
The Shift Lead role is an hourly position, offering a competitive compensation package commensurate with the level of responsibilities described above. The role receives an employee discount privilege and qualifies for benefits if eligibility requirements are met and maintained.