Since 1966, we have remained dedicated to the passionate pursuit of truly distinctive quality in the cup, and everything it takes to get there. We are committed to the artisan practice of extraordinary selectivity, roasting by hand in small batches, and ensuring that every bean is meticulously fresh. Simply put, our core belief of uncompromising quality coffees and teas is the inspiration that drives everything we do.
This inspiration is reflected in six Values that ground our culture: Mastery, Authenticity, Passion, Community, Ownership and Growth. These Values apply to all Peet’s employees as part of the leading, gold-standard coffee company: Peet’s Coffee.
The Shift Lead is a store team member reporting to the Store Manager and/or the Assistant Store Manager and performing to Peet’s Mission by executing the Serve and Manage tenets of the Retail Operating Philosophy (ROP). The Shift Lead is responsible for service excellence and store operations, with a primary focus on the Manage tenet of the ROP. The Shift Lead is responsible for inventory control, promotion execution and visual merchandising, store opening, closing and daily operations, equipment maintenance as well as directing store teams to complete tasks and provide superior customer service.
The Shift Lead role is a non-exempt position, offering a competitive compensation package commensurate with the level of responsibilities described above. The role receives an employee discount privilege and qualifies for benefits if eligibility requirements are met and maintained.
* This job description captures the position’s essential responsibilities. It is not intended to record all duties and expectations of the position as may be communicated and assigned by the Store Manager and/or Assistant Store Manager, as necessary