• Regional Leader Retail- Atlantic Region

    Job Locations US-DC-Washington
    Requisition ID
    Job Industry
    Retail Managers
  • Overview

    Reporting to the VP, Stores, the Regional Leader is responsible for leadership and day to day execution for 50+ cafes within 4-6 Districts, comprised of approximately 800 Peetniks. Regional Leaders are responsible for setting clear expectations for execution against Peet’s operating standards, delivering financial results, and developing a high performing team of District Leaders and Store Managers.  They must lead this team to passionately deliver on our service and quality commitments to our customers. 




    • The Regional Leader is responsible for overall execution in their stores through daily operational excellence. This includes:
    • Placing the right people in the right roles
    • Ensuring proper position training across the region
    • Implementing Peet’s Playbook (policies, procedures and operational standards) and maintaining a high level of execution against these standards
    • Leading the execution of product and brand initiatives
    • Driving exceptional customer service including friendliness, cleanliness, speed of service and drink quality
    • Maintaining a working knowledge of the trade area to build relationships and drive revenues



    • The Regional Leader is responsible for creating an engaged and high performing team through coaching and direction. This includes:
    • Modeling Peet’s values, culture and leadership behaviors
    • Setting clear objectives and holding teams accountable to high performance expectations
    • Regularly providing constructive feedback and coaching to direct reports
    • Creating compelling development plans and career opportunities for direct reports and high potential leaders
    • Leading and inspiring a rich culture of execution, training, development and high-performance
    • Partnering with leadership and the support center to secure and allocate resources for the region
    • Informing decisions and providing critical feedback to partners in the home office



    • The Regional Leader is responsible for creating a profitable region where all productivity, sales, people and financial targets are met. This includes:
    • Clearly communicating expectations for performance standards to all team members
    • Delivering positive sales, traffic and profit results for both existing and new cafés
    • Delivering against established customer feedback metrics
    • Attaining employee training, development and turnover targets
    • Ensuring brand initiatives are implemented and performing to set targets


    • Five years of experience as a multi-unit manager for a premium food service or retail provider
    • Prior P&L management
    • Proven track record in driving results and developing teams
    • Action-oriented with a proven ability to turn ideas into results
    • Excellent written and oral communication skills
    • Ability to build relationships across the organization
    • Confidence, Energy and a Passion for both coffee and people
    • Ability to travel within Region and to Peet’s Home Office on a regular basis
    • BA Preferred 
    • Soft skills needed.
    • Knowledge and proficiencies.
    • Any previous experience necessary or preferred.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Opportunity is Brewing

    Peetniks are passionate and authentic, learners and doers, committed to the pursuit of better. This is your opportunity to craft at path that matters with us!

    Don’t have time to check out the opportunities we are brewing up for you? Connect with us and tell us what you are interested in.